You must use this procedure in the event that AutoValidate cannot be completed through the product installation wizard. If AutoValidate cannot complete, an error dialog appears. the wizard collects the required system information and packages it in a License Request Package (LRP) on your PC. The wizard then displays the location of this LRP that you need to upload to the Precisely portal.
Do the following:
Make note of the LRP name displayed and transfer the file to a PC capable of communicating with the Internet.
On that PC, bring up the Precisely website at precisely.com/licensekeys.
Log in to the portal using your Support login information.
The LRP Upload page appears. At Upload License Request Packages, click Browse to navigate to the location of your LRP.
Select the LRP file and click Open.
Click Add.
At Generate License Keys, click Generate license keys to generate your LKP.
At Download License Key Package, click Download LKP to save the LKP to your PC.
Transfer the LKP from the PC where it was downloaded to the PC running the installation wizard.
On the Product-Name Installation Wizard dialog, you are prompted for the location of the LKP you saved. The wizard will validate and apply the license keys within the LKP and continue automatically if the license keys are valid.