If secondary Assure UI portal windows, online help, or other pop-ups fail to open on the client, you must disable the pop-up blocking software that is causing the problem. Many browsers, search engines, and third-party software programs are designed to prevent pop-up windows from opening on your PC. Table 11 provides information for disabling pop-up blockers in common applications.
Browser |
Process |
---|---|
Internet Explorer |
To disable pop-up blocking in Internet Explorer, do the following:
|
Firefox |
Firefox prevents pop-up windows from opening by default. You can deselect this option to disable pop-up blocking on all sites, or you can add one or more websites for which to disable pop-up blocking. For instructions, see the browser's online help or http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel. |
Third-party pop-up blockers |
For other pop-up blocking software, you can specify that only
unrequested pop-ups are blocked, or you can specify that your Assure
UI server is handled as a pop-up blocking exception by listing
|