Resolving problem statuses for an application group - assure_mimix - 10.0

There is an order in which to resolve problems reported on the Work with Application Groups display. This topic describes the order of precedence in which to resolve problems.

Each column on the display is a summation of multiple processes (Work with Application Groups display -ideal status values for replication). The fields in the upper right of the display indicate other processes with status that also need to be checked.

Troubleshooting Tip: When investigating problems, begin with the Proc. Status column. A problem with procedure status can affect values in other columns. When any procedure status problems are resolved, refresh the display. Then check the other columns beginning the left-most column that is reporting a problem. Resolve the most severe problem in that column first, then refresh the display. Investigate problems in the remaining columns from left to right.

To address the most common problems with status for application groups, do the following:

1. Check the AG Proc Status column first. Resolve any problems using Summary of Procedure Status values that require attention in Resolving a procedure status problem reported for an application group.

2. Refresh the Work with Application Groups display.

3. Starting from the left of the display, check the other columns one at a time as follows:

   1. Resolve any *ATTN status problems in a column first, using Resolving *ATTN status for columns (except AG Proc Status) on the Work with Application Groups display in Resolving an *ATTN status for an application group.

   2. Refresh the Work with Application Groups display.

   3. Address less severe problems in the same column using Other problem statuses which may appear in multiple columns on the Work with Application Groups display in Resolving other common status values for an application group.

   4. Refresh the Work with Application Groups display.

   5. Repeat this step for the next column. Do this until you have resolved all problems in all columns.

4. Check the Node procedure field. See Working with procedures and steps.

5. Check the Monitor field using Displaying status of monitors on the local system.

6. Check the Notifications field using Displaying notifications.